ServiceService Agreements

Service agreement tailored to your needs

We help you prevent interruptions in production by performing ongoing service and maintenance on your equipment. With a service agreement from Nemco you can focus on your products with the assurance that we will take action, if the machines meet complications. You can choose between our 2 different service agreements to make sure that you get an agreement that covers your needs.

Service Agreements

Support Flex

With a SUPPORT FLEX service agreement, we guarantee that you will be contacted by a specialist within 2 hours. If it is not possible to solve the issue over the phone, we will send a technician within 48 hours, and a start-up fee will be charged. Read all about the benefits below.

Benefits of the SUPPORT FLEX service agreement

  • Optional to use Augmented Reality for solving issues

  • Agencies covered by this agreement: Vemag Maschinenbau, Sealpac, Repak, PFM, Poly-clip, holac, ELS and Ravenwood

  • Direct contact to specialist by phone within 2 hours

  • Technician arrives within 48 hours

  • Technical support every day from 06:00 to 22:00

Service Agreements

Support Business

With a SUPPORT BUSINESS agreement, you will be contacted by a specialist within 30 minutes. If it is not possible to solve the issue over the phone, we will send a technician within 48 hours, and a start-up fee will be charged. Read all about the benefits below.

Benefits of the SUPPORT BUSINESS service agreement

  • Technical support every day from 06:00 to 22:00

  • Direct contact to specialist by phone within 2 hours

  • Full service agreement with unlimited support in case of breakdown

  • Including delivery and installation of spare parts

  • Technician arrives within 48 hours

  • Optional to use Augmented Reality for solving issues

If you would like to know more about our service, contact Claus!

Jari Nyman
Technical & Service Manager
Email: